Self-Service Is the New Standard

Self-Service Is the New Standard

Mar 19, 2020 | News, NMHC Research and Resources

In the COVID-19 era, mandatory social distancing is challenging the industry’s high-touch customer service model and highlighting the value of the self-service apartment when it comes to control, risk reduction and resiliency. By Sarah YaussiSarah Yaussi is the vice...
The State of Innovation

The State of Innovation

Nov 5, 2019 | News, NMHC Research and Resources

By Karen Hollinger, Senior Vice President of Strategic Initiatives at AvalonBay Communities and chair of the NMHC Innovation Committee. Everything we know about the multifamily business will be challenged in this digital age. Who wins or loses in this era will be...
Commercial Acoustics Wins Inaugural NMHC Innovation Challenge

Commercial Acoustics Wins Inaugural NMHC Innovation Challenge

Apr 2, 2019 | News

Commercial Acoustics, a company that develops a number of products aimed at reducing sound transmission in commercial and multifamily buildings, is the winner of the 2018 NMHC Innovation Challenge. Noise has long been a top problem for apartment residents. The most...